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Help and contact
Need help with an order? Or do you want to write us a love letter? Choose the appropriate category below and send us your request.
Questions about an order or delivery.
Do you have questions about a product, a current order or delivery?
Are you unable to complete your order or is one of the payment methods not working?
Then select this area
Questions about orders already received
Does the product not match what you ordered?
Did you receive a defective product?
Or do you have other questions about the product you received?
Then select this area
Other Questions
Would you like to suggest an improvement or report an error on our website?
Do you have general questions about NaturaVelit and its products?
Do you have an idea for a product and are you looking for a partner to make it happen?
Then select this area
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Contact our customer service for questions about a product or service, order or our pages.